The CFPB Promulgated A New Collection (FDCPA) Rule To Be
Effective November 30, 2021.
This page will help you in implementing the new FDCPA policy
into your Borrow Smart Compliance training, tracking, and
First, you can download a draft and marked-up version of this new
policy prepared by Ballard Spahr by clicking on the links below.
These are the final documents, and the video described in
the next paragraph explains how to convert the Word document to
a "final" policy document.
this ten-minute video on incorporating the
material into the training, tracking, and reporting system.
click here and follow the information in the
video with our attorney at Ballard Spahr where there is a
detailed discussion about the new policy and an FAQ discussion
(frequently asked questions)..
Finally, if you do not recall how to add material to the
training support system (TSS) or need a quick refresher, you can
this short video.
To Open As A PDF Document
This will display a pdf document. Once displayed you
can save the pdf..
To Download As MS Word Document
This will download a Word document to your download folder.
This document is marked up with the changes. If you
wish to remove the mark-ups and incorporate them into a
clean document use the Review function in Word to accept the